Frequently Asked Questions

Bytesafe is food saftey and compliance platform that helps businesses manage their food safety processes, compliance, and quality assurance. It works by providing a digital platform for creating, managing, and tracking food records, procedures, and suppliers.

We aim to ensure compliance with regulatory requirements with a focus on Safe Food Australia (FSANZ) and other industry standards.

No technical expertise is required! Bytesafe is designed with a user-friendly interface that allows anyone to maximise their reporting capabilties. We provide comprehensive onboarding, tutorials, and ongoing support to ensure you get the most out of our platform.

Our 14-day free trial includes full access to all features of your selected plan, unlimited usage during the trial period, dedicated onboarding support, and access to our complete knowledge base and tutorials. Sign up now to get started!

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate your billing accordingly. You can manage your subscription directly from your account dashboard.

Bytesafe offers critical AI analysis with machine learning, predictive analytics, and priority alerts based on your data to help you make informed decisions. Your information is stored and processed on locally hosted proprietary models, to maintain data security.

Yes, we offer integrations with our in-house data collection devices. Integrations with other tools may be available upon request. We can also provide REST APIs for custom integrations.

We offer email support for all plans, with additional support options available upon request. All plans include access to our knowledge base, which provides personalised guidance and video tutorials to support your Bytesafe implementation.

After signing up, you will complete a personalised onboarding experience. Our application will guide you through setup, data integration, and initial configuration. For custom or advanced configurations, please contact our support team with any inquiries.

We use enterprise-grade security including AES-256 encryption, SOC 2 Type II compliance, GDPR compliance, regular security audits, and data centers with 99.9% uptime. Your data is never shared with third parties.

Data is stored in secure, geographically distributed data centers. You can choose your preferred data region during setup. We maintain backups across multiple locations and ensure compliance with local data protection regulations.